Trust Accounting & Payment Plans
How to manage retainers, trust deposits, and recurring payments
Use trust accounts for retainers and client funds, and set up payment plans to automate collections.
When to complete this task
When your firm accepts retainers, manages client funds, or needs recurring payments.
Basic steps
- Enable trust rules under Application Settings → Payment Gateway
- Record trust deposits in Client Profile → Billing → Trust Account
- Create payment plans from an invoice
Step-by-step instructions
Step 1: Navigate to Your eimmigration Portal URL
Step 2: Click Administrative Tools in Top Right corner
Step 3: Click Application Settings At the Bottom Left of Administrative Tools
Step 4: Select Payment Gateway
Step 5: Open a Client Profile → Billing → Trust Account and Add Transaction (credit/debit)
Step 6: Create an invoice (Case → Billing → Invoices → Add)
Step 7: Open the invoice and click Payment Plan
Step 8: Define the amount, frequency, start date, and reminders; optionally enable auto-charge if supported by your gateway
Step 9: Save and monitor progress under the invoice’s payment plan details
Notes
Follow your jurisdiction’s trust accounting rules. Ensure staff permissions allow billing/trust actions.